Ticket and order customer service
Source explicitly says ticket purchases are online or in the app. Do not advertise this as a ticket-purchase phone line. Chat is available after signing into an order.
An independent reference. Birch Waypoint is not Ticketmaster’s customer service team. This number belongs to the company; we do not connect, forward or record calls.
Before contacting Ticketmaster, decide which part of the purchase or service needs attention. A public review does not communicate a cancellation instruction to the provider. A company contact and a directory correction serve different purposes.
US · Monday–Friday, 9 a.m.–11:30 p.m.; Saturday, 9 a.m.–10 p.m.; Sunday, 9 a.m.–9 p.m. EST
Source explicitly says ticket purchases are online or in the app. Do not advertise this as a ticket-purchase phone line. Chat is available after signing into an order.
Keep private account information for the company’s secure channel.
A public review does not communicate a cancellation instruction to the provider.
A purchase through an app store may use that store’s subscription controls.
Keep the date of a charge separate from the date a program or issue was accessed.
Loading published experiences…
Dates beside individual contacts refer to their source review. An editorial update does not mean every contact has been checked again.
Entry edited 2026-10-26Suggest a correction